Billing Terms & Conditions
This Billing Terms & Conditions document outlines the payment and billing practices for Noralvo.
1. Accepted Payment Methods
At Noralvo, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:
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Credit & Debit Cards: Visa, MasterCard, American Express
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Apple Pay & Google Pay
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Bank Transfers (for bulk orders only – please contact us for details)
All payments are processed in British Pounds (GBP) and Euros (EUR).
2. Payment Processing
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Payments must be completed at the time of purchase.
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Orders will not be processed or shipped until full payment has been received.
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If a payment is declined or fails, the order will not be confirmed or fulfilled.
3. Pricing & Currency
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All prices listed on the Noralvo website are displayed in GBP or EUR, depending on your selected location.
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Prices are subject to change without notice.
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Any applicable taxes, duties, and shipping fees will be calculated and displayed at checkout.
4. Secure Payment Processing
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Noralvo uses SSL encryption and trusted third-party payment gateways to ensure all transactions are secure.
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We do not store or have access to your full credit card or payment details.
5. Refunds & Chargebacks
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Refunds are handled in accordance with our Refund & Return Policy.
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Unauthorized or unjustified chargebacks will be investigated and disputed where appropriate.
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If you experience any billing or payment issues, please contact us first at support@noralvo.com so we can assist you promptly.
6. Fraud Prevention
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Noralvo reserves the right to cancel, hold, or delay any order suspected of fraud or unauthorized activity.
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For high-value transactions, additional identity verification may be requested to protect both our customers and our business.
7. Contact Information
Business Name: Noralvo
EIN: 38-4386933
Customer Service Email: support@noralvo.com
Business Address: 112 Capitol Trail, Suite A, Newark, DE 19711, United States
Customer Service Opening Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT)
Response Time: We aim to reply within 1–2 business days.