FAQ
What payment methods do you accept?
We accept the following payment methods:
Visa
Apple Pay
Mastercard
American Express
Maestro
Is delivery free?
Yes, we offer free delivery on all orders within the Netherlands.
In which currency are the prices displayed?
All products on our website are displayed in euros (EUR).
How long does delivery take?
Order deadline: 17:00 (GMT+1:00) Central European Time (Netherlands)
Processing time: 1–3 working days (Monday to Friday) – You will receive a notification and track & trace details as soon as your order has been dispatched.
Shipping time: 4–6 working days (Monday to Friday)
Total delivery time: 5–9 working days (Monday to Friday) until your order arrives.
How long do I have to return an item?
You can return items within 30 days of receipt.
Contact Information
Business Name: Noralvo
EIN: 38-4386933
Customer Service Email: support@noralvo.com
Business Address: 112 Capitol Trail, Suite A, Newark, DE 19711, United States
Customer Service Opening Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT)
Response Time: We aim to reply within 1–2 business days.