The Noralvo Community
Everyday style, made for everyone.
Frequently Asked Questions
Do you offer free delivery?
Yes, NORALVO offers free delivery on all orders. There is no minimum order value.
How long does delivery take?
Our average delivery time is 6 to 12 working days. Once your order has been dispatched, you will receive a confirmation email with tracking information.
Can I return my order?
You can return your order within 30 days of receiving it. Items must be unworn, unused and returned in their original condition and packaging. Please contact us to receive the return instructions.
Are return costs covered?
If you change your mind about an item, the return postage costs are your responsibility. If you have received a faulty or incorrect item, we will cover the return costs.
Will the product look like the photos?
We aim to display every product as clearly and accurately as possible. Please note that colours may vary slightly depending on lighting and your screen settings.
Still have a question? Contact our team